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Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.

We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.

Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:
This job is responsible for processing First Mortgage loans approved by an Underwriter and preparing loans for closing. Key responsibilities include verifying conditions of approval including income, asset, and collateral documentation. Job expectations include maintaining a high level of customer service with internal/external partners and proactively resolving transactional issues. This position may be responsible for the provision of residential mortgage loans, and as such, is subject to SAFE Act registration requirements. Pursuant to the SAFE Act requirements, all employees engaged in residential mortgage loan originations must register with the federal registry system and remain in good standing. Since this position requires SAFE Act registration, employees are required to register and to submit to the required SAFE Act background check. Failure to obtain and/or maintain SAFE Act registration may result in disciplinary action up to and including termination.

Responsibilities:

• Maintains a high level of customer service
• Manages a pipeline of approved loan applications
• Manages and prioritizes tasks to close a loan within required Service Level Agreement period
• Reviews and validates income and asset documentation, credit report and appraisal, and proactively identifies risks
• Verifies conditions of approval

Required Qualifications:

• Credit documentation requirements
• Customer and client focus
• Problem solving
• Credit and risk assessment
• Pipeline management
• Recording/Organizing information
• Collaboration
• Oral communications
• Attention to detail
• Business acumen
• Prioritization
• Research experience
• Written communications
• Customer service
• Consumer lending and consumer products
• Financial Math
• Credit analysis
• Income analysis
• Collateral analysis
• Asset analysis
• Credit guidelines and lending procedures
• Workflow management
• Microsoft Excel​

Skills:

• Credit Documentation Requirements
• Customer and Client Focus
• Problem Solving
• Collaboration
• Credit and Risk Assessment
• Oral Communications
• Pipeline Management
• Recording/Organizing Information
• Attention to Detail
• Business Acumen
• Prioritization
• Research
• Written Communications

Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent

Shift:

Hours Per Week: